Purchased a property or aiming to install a new roof on an older home? If you’re new to Colorbond, you might not know the ins and outs of the warranty, and that’s okay!
Colorbond steel is incredibly strong, so you might think to yourself, “is the warranty important?” the answer is yes! No matter how durable your roofing is, you need to know how a warranty will affect you and what to do if something goes wrong.
This article will cover everything you need to know about Colorbond warranties, including types of warranties, the nitty gritty details, and how to make a claim.
What is a Colorbond Warranty?
Whenever you buy a Colorbond or Zincalume steel product (such as gutters or downpipes), it is always made and backed by BlueScope, which is Australia’s largest manufacturer.
A Colorbond warranty covers the durability and performance of the steel and its paint finish, assuring you as a customer that the product is free from defects and performs as expected for the expected timeframe. Let’s take a look at what a warranty covers in detail.
- It covers corrosion by weathering in natural elements for a specified period, often up to 30 years.
- Covers paint performance, such as flaking and peeling, for up to 20 years.
- Covers the materials used in Colorbond steel products.
- Covers performance, so the end product will perform as expected for a specified period.
However, certain things must be met to keep the warranty valid. This includes:
- Proper installation, as a warranty, might not cover damage caused by incorrect installation.
- Regular cleaning and maintenance, including unwashed areas by rainfall such as under the eaves.
- The warranty could exclude damage caused by misuse, accidents, or negligence.
How Do You Apply For a Warranty?
Source: Colorbond Inspiration
To start or activate a warranty, let BlueScope know if you are a builder or an installer, or own the home or building.
For home and building owners
Once a builder who has installed the product has applied for the warranty, you will be sent an activation code to complete the process and take ownership of the warranty.
If a builder has not applied for the warranty, you can apply for it yourself. All you need to do is supply some product and project information. Check out the applicational checklist for guidance on how to activate your warranty.
For builders and installers
You can only apply for a warranty on behalf of a customer if you’re planning to install the product within the next 18 months. Refer to the BlueScope checklist for the details you will need.
An activation code is shared with you and the customer once you complete your part of the application. The customer can then use this to finalise the warranty and assign ownership to themselves.
Are you a home or building owner working on a residential project for roofing?
Here is a checklist as per the BlueScope apply for a warranty page:
For product materials
COLORBOND® steel, COLORBOND® steel Matt, COLORBOND® Coolmax® steel, COLORBOND® Metallic steel, COLORBOND® Ultra steel or SUPERDURA® Stainless steel, ZINCALUME® steel, ZINC-HI TEN® steel, ZINCFORM® steel.
For colours
The standard COLORBOND® steel colour range, and the specific colours available for SUPERDURA® Stainless, COLORBOND® Ultra, COLORBOND® Metallic, COLORBOND® Coolmax® steel, and COLORBOND® steel Matt product ranges.
For product profile:
- Traditional profiles ≤0.55mm, such as a Corrugated, Trapezoidal, Concealed-fixed, etc.
- Traditional profiles >0.55mm, such as a Corrugated, Trapezoidal, Concealed-fixed, etc.
- Architectural profiles, such as a Nailstrip, Snaplock, etc.
- Insulated/Composite Panels.
- Others, such as a Standing Seam, Aramax, etc.
What about environmental details?
Provide the distance from any corrosion influences within 5km (Calm Marine, Exposed Marine, Surf, Industrial or No influence). The warranty system will calculate which has the dominant effect.
For descriptions of the categories, see Technical Bulletin TB 35 Australian Marine Classifications. A Google map will be provided to provide an estimate.
Know your roof size
Is your roof greater than 50m2?
What is your roof pitch?
<5° or 5+° for any higher roof pitch.
Is the roof design curved?
Yes or no.
What is the extent of unwashed areas?
Are there unwashed areas, such as a product area that isn’t naturally washed by rain? This includes under verandahs, awnings, or eaves. Is it more than 600mm?
If you’re planning to revamp your roof for aesthetic reasons or have a roof restoration underway, consider these trends for your next roofing project.
Are you a builder or installer working on a residential project for gutters, downpipes and fascia?
Here is a warranty checklist to save you time.
For product material
COLORBOND® steel, COLORBOND® steel Matt, COLORBOND® Coolmax® steel, COLORBOND® Ultra steel or SUPERDURA® Stainless steel and ZINCALUME® steel.
For colour
Options include the standard COLORBOND® steel colour range, and the specific colours available for COLORBOND® Ultra, COLORBOND® steel Matt, COLORBOND® Coolmax® steel and SUPERDURA® Stainless steel.
What about environmental details?
As per the requirements for Colorbond roofing, see Technical Bulletin TB 35, Australian Marine Classifications. A Google map will be provided at the time of application to help provide an estimate.
For more information, read the Bluescope Technical Bulletin TB 15 – Selection and use of steel eave gutter, downpipe and fascia products.
Start a warranty application now.
Types of Warranties by BlueScope
What are the different types of warranties available?
Roofing
- Colorbond steel warranty up to 45 years
- Colorbond steel Matt warranty up to 45 years
- Colorbond Ultra steel warranty up to 45 years
- Colorbond Metallic steel warranty up to 30 years
- Zincalume steel warranty up to 36 years
Gutters, Fascia and Downpipes
- Colorbond steel warranty up to 20 years
- Colorbond steel Matt warranty up to 20 years
- Colorbond Ultra steel warranty up to 12 years
- Zincalume steel warranty up to 12 years
Walling
- Colorbond steel Matt warranty up to 30 years
- Colorbond Ultra steel warranty up to 30 years
- Colorbond Metallic steel warranty up to 20 years
Garage Door
- Colorbond steel warranty up to 10 years
- Colorbond steel Matt up to 10 years
All warranty periods are conditional on other factors being met. These warranties are for residential builds only and for properties not within 5km of marine areas. To learn more about commercial warranties, use the Warranty Estimator Tool.
Read: Why Colorbond is the Ideal Choice for Home Renovations.
Starting a Warranty Claim
Easily start a claim online; it usually takes around 10 minutes to finish. What do you need for the application?
- Documentation to show the age of your product. You will need either: a copy of the Certificate of Occupancy or building approval; dated house plans, or a copy of the Housing Guarantee fund certificate.
- Documentation that proves you purchased the product. For example, a copy of the original purchase receipt or warranty document.
- Proof of current property ownership, such as a copy of your rates notice.
- Photos to support your warranty claim. 3 coloured photographs, including 1 close-up shot and 2 pictures from a distance.
If you need assistance getting these documents, the Roofing Options team is happy to help!
Whether you’re looking for Colorbond roofing warranties in Endeavour Hills, Langwarrin, Preston, Coburg, Thornbury, Lalor, Broadmeadows, or Reservoir, get in touch with us for expert guidance on the best warranty.
Let’s talk roofing. Submit an online form now!
- Our team will answer all of your questions as soon as possible.
- Specialist advice or quotes, we’ve got you covered.
- Three locations across Melbourne for easy local pickup!
- Upload your photos, plans and hand-drawn details, and we’ll take a look.
- Upload your order or flashing details to expedite the order process.
Colorbond Roofing Warranties for Melbourne Locals: Call Us!
From Steel Roof Sheets to Gutters & Metal Fascia, Downpipes & Accessories, Sunglaze, Laserlite 2000 & 3000, Roofing Options is your one-stop shop for everything roofing related. We supply Colorbond steel along with an effective BlueScope warranty, so you can be assured that we supply only the best in quality.
Contact us today for Colorbond sheets, custom flashing, panels, downpipes, and DIY kits if you’re a DIY enthusiast. Supporting builders, contractors, and homeowners with in-depth knowledge of materials and trusted brands, we also supply season-proof products designed for Australian weather.
Shop our product catalogue online for delivery or pick up from our Cranbourne, Coburg, and Campbellfield stores!
